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Swamp Shave & Soap Company Privacy Policy

Privacy Policy Details


Effective Date: 6/2025


  • Consent and Data Usage: By using the Swamp Shave & Soap Company website, you agree to our Terms of Service. Our limitation of liability clause specifically mentions that we are not liable for any loss of data arising from the use of the site.
  • Third-Party Protections: The website uses reCAPTCHA  and an opt out disclosure for our "cookie capture" at 1st logon as an additional security feature if so desired. Interactions with these features are subject to the Google Privacy Policy and Terms of Service and our ISP provider's policies and procedures for security and serving (GoDaddy).
  • Order Information: When you place an order, we collect information necessary for shipping and handling. We explicitly state we are not responsible for packages stolen after delivery to the correct address. Insurance up to $100.00 is provided via our standard USPS shipping partner. Please direct all enquires to them directly is such an incident occurs. We can only help with product information shipped by us if needed. All  shipping details are sent to you from our facilities at time of processing the order. Please email such requests via the website Contact Us page. All other forms of shipping, etc. must be discussed with us directly prior to ordering products from our website. 
  • Governing Law: All terms and policies are governed by the laws of the State of Florida.
  • Policy Updates: The company reserves the right to modify these terms and policies at any time without prior notification.


Contacting the Company


  • Email: Accessible via the "Contact Us" forms on our Home Page.
  • Location: Our operations are based in Florida's south western region, focusing on handcrafted artisan soaps.
  • Hours: As posted on main website. We will try to respond within 24 hours during business hours. Voice mail is also available as posted and will responded to within 24 hours during business hours.

Return and Refund Policies work for you in preserving freshness

 

Online Purchases:


             Shipping  Orders:  


  • If  you placed your order online  please inspect your order upon reception and contact us via email within 5 days if the item is defective, damaged or if you receive the wrong item. As a general rule, we don't do returns do to the personal nature of our products. We will try our best to assist in a resolution to your issue!
  • Photos of the package and damaged product are required . Please be sure to include those when contacting Support for a  faster resolution.
  • If  the package has been delivered to the correct address, but the package  is stolen from the delivery location, Swamp Shave & Soap Company is not responsible for replacing or refunding this package. Please contact USPS directly. All needed information is provided to you via email at time of shipping from our facilities.
  • If you paid a shipping charge on your original order, shipping charges are not refundable. Tracking and insurance is provided by USPS delivery on all orders.

Terms and Conditions

 Terms and Conditions for our Website 

 
Effective Date: 6/2025 


Allows  SSSC ( A.K.A. the Swamp Shave & Soap Company)  to:


1. Acceptance of Terms:

By accessing or using the website and purchasing products, agreement to be bound by these 

Terms of Service is implied.

If you do not agree to these terms, do not use the website or purchase products.


2. Product Information:

Products are handmade soaps intended for external use only.

Disclaimer: Products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

No claims are made that the soaps will address specific skin conditions or health issues.

Product information provided on the website is for general knowledge and should not be considered medical advice.


3. Ingredients and Allergies:

Ingredients used in our products are listed on the About Our Products page.

Waiver: It is the customer's responsibility to review the ingredients before purchasing and using products. If allergies or sensitivities exist, perform a patch test before using the product extensively.


There is no liability for any allergic reactions or adverse effects resulting from the use of products.


4. Product Use and Safety:

Follow all instructions and warnings provided with the product.

Do not ingest the soap.

Avoid contact with eyes.

If irritation occurs, discontinue use and consult a healthcare professional.


5. Limitation of Liability:

To the fullest extent permitted by law, there is no liability for any direct, indirect, incidental, consequential, or punitive damages arising out of the use of products or the website.

This includes, but is not limited to, damages for loss of profits, data, or use, or business interruption.

All warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose are disclaimed.


6. Indemnification:

Customers agree to indemnify, defend, and hold harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of the use of products or the website or violation of these Terms of Service.


7. Governing Law:

These Terms of Service are governed by the laws of Florida, without regard to its conflict of other state laws or principles.

Any disputes arising from these terms or the use of the website or products shall be resolved in the courts of Florida.


8. Intellectual Property:

All content on the website, including text, images, and logos, is propertyof SSSC'

The intellectual property cannot be used without express written permission.


9. Termination:

These Terms of Service may be terminated at any time without notice.

Upon termination, cease all use of the website and listed products.


10. Changes to Terms:

The right to modify these Terms of Service at any time without notification is reserved.

Any changes will be effective immediately upon posting on the website. 

  • No  liability for information errors or website downtime.
  • No  forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • SSSC can disable user accounts at will.


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